{"id":2206,"date":"2025-05-13T07:13:29","date_gmt":"2025-05-13T00:13:29","guid":{"rendered":"https:\/\/solusibangunindonesia.com\/?page_id=2206"},"modified":"2025-11-30T20:03:54","modified_gmt":"2025-11-30T13:03:54","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/solusibangunindonesia.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1 class=\"mb-2\">Frequently Asked Questions<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Frequently Asked Questions<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Informasi umum yang sering diajukan.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h5 class=\"et_pb_toggle_title\">Apa itu informasi publik?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p><span>Informasi Publik adalah informasi yang dihasilkan, disimpan, dikelola, dikirim, dan\/atau diterima oleh suatu badan publik yang berkaitan dengan penyelenggara dan penyelenggaraan negara dan\/atau penyelenggara dan penyelenggaraan badan publik lainnya yang sesuai dengan peraturan perundang-undangan serta Informasi lain yang berkaitan dengan kepentingan publik.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Apa itu PPID?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p><span>Pejabat Pengelola Informasi dan Dokumentasi yang selanjutnya disebut PPID adalah pejabat yang bertanggung jawab di bidang penyimpanan, pendokumentasian, penyediaan, dan\/atau pelayanan Informasi di Badan Publik.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Siapa yang dapat mengajukan permohonan informasi publik?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p><span>Setiap warga negara dan atau badan hukum Indonesia sebagaimana diatur dalam Undang- Undang Republik Indonesia Nomor 14 Tahun 2008 tentang Keterbukaan Informasi Publik.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Bagaimana cara mengajukan permohonan informasi di Solusi Bangun Indonesia?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p><span>Pemohon informasi dapat datang langsung ke Ruang Layanan Informasi Publik PPID SIG untuk mengisi formulir permintaan informasi, dan\/atau mengajukan permohonan melalui laman\u00a0<\/span><span style=\"color: #ff0000;\">https:\/\/solusibangunindonesia.com\/ppid<\/span><span>\u00a0dengan melakukan pengisian formulir permohonan informasi.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Berapa lama pemohon akan mendapatkan tanggapan dari PPID?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p><span>Tanggapan dari PPID akan disampaikan paling lambat 10 (sepuluh) hari kerja sejak permohonan informasi telah memenuhi persyaratan dan dapat diperpanjang 7 (tujuh) hari kerja berikutnya.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Informasi apa saja yang dapat di peroleh oleh pemohon?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p><span>Menurut Undang-Undang yang berlaku semua informasi dapat diperoleh kecuali yang sifatnya dikecualikan.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h5 class=\"et_pb_toggle_title\">Apa saja informasi yang dikecualikan?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Informasi Publik yang tidak dapat diberikan oleh Badan Publik terdiri atas:<\/p>\n<ol>\n<li>Informasi yang dapat membahayakan negara;<\/li>\n<li>Informasi yang berkaitan dengan kepentingan pelindungan usaha dari persaingan usaha tidak sehat;<\/li>\n<li>Informasi yang berkaitan dengan hak pribadi;<\/li>\n<li>Informasi yang berkaitan dengan rahasia jabatan;<\/li>\n<li>Informasi yang diminta belum dikuasai atau didokumentasikan; dan\/atau<\/li>\n<li>Informasi Publik yang dikecualikan berdasarkan ketentuan undang-undang.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Bagikan laman ini<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/icon-sosial-media2.png\" width=\"187\" height=\"45\" alt=\"\" class=\"wp-image-2027 alignleft size-full\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_4 et_pb_row et_pb_row_4col et_pb_gutters2 et_block_row et_block_row_4col\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_animated et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-1.jpg\" width=\"217\" height=\"198\" srcset=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-1.jpg 217w\" sizes=\"(max-width: 217px) 100vw, 217px\" class=\"wp-image-2030\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">SKD<\/h4><\/div><\/div><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_animated et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-2.jpg\" width=\"217\" height=\"198\" srcset=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-2.jpg 217w\" sizes=\"(max-width: 217px) 100vw, 217px\" class=\"wp-image-2032\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Permohonan Informasi<\/h4><\/div><\/div><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_animated et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-4.jpg\" width=\"217\" height=\"198\" srcset=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-4.jpg 217w\" sizes=\"(max-width: 217px) 100vw, 217px\" class=\"wp-image-2033\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Pengajuan Keberatan<\/h4><\/div><\/div><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_animated et_pb_module et_flex_module\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-3.jpg\" width=\"217\" height=\"198\" srcset=\"https:\/\/solusibangunindonesia.com\/wp-content\/uploads\/2025\/05\/ppid-service-3.jpg 217w\" sizes=\"(max-width: 217px) 100vw, 217px\" class=\"wp-image-2036\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Sengketa Informasi<\/h4><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2206","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/pages\/2206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/comments?post=2206"}],"version-history":[{"count":5,"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/pages\/2206\/revisions"}],"predecessor-version":[{"id":4380,"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/pages\/2206\/revisions\/4380"}],"wp:attachment":[{"href":"https:\/\/solusibangunindonesia.com\/en\/wp-json\/wp\/v2\/media?parent=2206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}